Join Our Team as a Quality Auditor
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Location:
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Home-based with frequent travelling required in the South-east and South-west and sometimes as far as Oxfordshire |
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Salary:
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£40,000 per annum + Benefits
- 33 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service).
- Discounts and cashback at hundreds of shops, restaurants, and activities, plus eligibility for Blue Light Card discounts.
- Life assurance of 2x annual salary
- Leadership development academy and talent programme for the next steps in your career.
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Hours:
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Full Time (37.5 hours), Permanent
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Sector:
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Charity, Health & Social Care, Learning Disabilities & Autism
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Essential:
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Full UK drivers License with access to own vehicle
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Scope of the Job
This is a fulltime permanent position as Quality Auditor of the support SeeAbility provides to people living in their own homes and in SeeAbility's registered care homes. Your primary focus is on assessing whether that support is of the standard we expect and in line with best practice and all relevant regulations.
The role
A Lead Quality Auditor is responsible for conducting internal audits to ensure that an organization is complying with established regulations and standards. They are responsible for planning and conducting audits, analysing data, and preparing reports that provide evidence of conformance or non-conformance.
Your role will involve:
- compliance and quality auditing the services we provide to people living either in our registered care homes or in their own homes (very often shared with others);
- auditing by a combination of desktop assessment and home visits;
- reviewing and developing the processes by which we audit and review;
- supporting managers and their teams to improve;
- supporting managers and the organisation with CQC registrations;
- investigating concerns that arise, often with a safeguarding element;
- contributing to policy development and review;
- contributing to training programme development.
About us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
What experience you will have & personal characteristics
The factual bit
This role is full-time and home-based with a requirement to travel frequently.
Your role will involve:
- compliance and quality auditing and reviewing the services we provide to people living in our registered care homes and own homes (very often shared with others);
- auditing and reviewing by a combination of desktop assessment and home visits;
- reviewing and developing the processes by which we audit and review;
- supporting managers and their teams to improve;
- supporting managers and the organisation with CQC registrations;
- investigating concerns that arise, often with a safeguarding element;
- contributing to policy development and review; and,
- contributing to training programme development.
What you bring
You will bring to the role a good understanding of what excellent person-centred support looks like and share our ambition to see it delivered to all the people we support. Ideally, you will have developed this understanding by delivering high quality support yourself in the care sector, preferably to people who have autism or a learning disability.
You will have a good awareness of the legislation we and our regulators and commissioners work to. Areas of particular relevance include:
- The Care Act
- Health and Social Care Act
- Mental Capacity Act
- relevant Health & Safety regulations.
You will be familiar with the Care Quality Commission’s assessment framework and methods of working. You will also be familiar with the CQC’s registration processes and regulated activities relevant to our work. You will be confident in offering sound advice to colleagues based on this awareness but look always to empower managers.
You will be required to produce detailed thorough audit and investigation reports and to review policies and procedures, so must have excellent writing skills.
You will have excellent all-round administrative skills and work competently and confidently with Microsoft Office programmes, including Word, Excel and Powerpoint.
You will have first-class interpersonal skills for engaging with colleagues from all areas of the organisation and at all levels. You will be as comfortable performing formal presentations as you are talking to colleagues one-to-one, both virtually and in person.
You will have a can-do flexible approach and be able to manage a busy workload under pressure of deadlines. You will have a good understanding of what to prioritise when.
Please see the Job description for extensive details.
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