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Role Description

Complex Needs Support Worker - New Home

You must live in the UK and have the Right to Work in the UK. SeeAbility is unable to support any sponsorship requests.

Location: Birchington-on-Sea, Kent 
  • Salary: £12.00 per hour (£23,400 pro-rata) plus benefits. Sleep-ins are paid additionally at £50 per sleep.
  • Hours: Up to 37.5 hours per week.
  • Shifts: TBC but between 7.00am and 10.00pm, Monday to Sunday on a shift rota basis.
  • Employment type: Full-time or Part-time, Permanent or Casual.

You must hold a UK Driving licence to apply for this role

Are you a calm, caring and a resilient person, who thrives on helping others to achieve?

Are you able to keep calm in a crisis, be proactive in your approach, and be resilient to behaviours that challenge?

It is essential you drive, hold a manual UK Licence and are willing to drive an alternative vehicle?

Do you live in the local area and have the Right to Work in the UK?

If this is you, we want to hear from you. Come and be part of something extraordinary!

The Role of Complex Needs Support Worker

We are on the lookout for Complex Needs Support Workers who are calm, patient, and resilient. You will be a driver and have a consistent approach to assisting the people we support to engage in the interests they love.

Furthermore, as a Complex Needs Support Worker you will be responsible for: 

  • Daily activities such as personal care; laundry; meal preparation; medication and administration.
  • Getting to know the people you will care for and help them to live the life they want to live.
  • Taking personal responsibility for the quality of care and assistance delivered to the people you will care for
  • Safeguarding and promoting the welfare of the people you will take care of
  • Helping the people you will assist plan towards and achieve both short and long term aims. 
  • Planning and be in favour of activities, such as vacations, learning and social engagements always being creative and exploring new opportunities 
  • Assisting the people, you will assist to manage their personal affairs making, preparing for, and attending any appointments.
  • Ensuring the people, you will assist and their families, are treated with respect, dignity, and equality.
  • To work in accordance with SeeAbility’s values

We are looking for the people with the right attitude, who has an open mind, forward-thinking and a sense of humour. Hours are negotiable up to 37.5 per week. You will be willing to work on a shift rota basis, covering mornings, evenings, and weekends. Over-time shifts will be available.

If you are looking to make a positive impact in your workplace, this is the place for you!

For further information on Kent Positive Behaviour Support services, please click the link below:

Read more about Kent Positive Behaviour Support

Who will you be supporting?

Hi, I am shortly going to be living in my own home in Birchington, Kent and will be supported by SeeAbility.

Experience supporting people like me, an autistic man with some complex health needs, would be a strong advantage.  I am looking for calm, assertive Support Workers with a great sense of humour to join my team who is not easily offended. You need to support me to lead the life I want and to encourage me to be gradually more and more skilled and confident.

Whilst I need a quiet and happy environment in my home, I like to do activities. I really enjoy walking, listening to music, eating out and people watching so I’d love it if you liked these things too. 

I’d love for people to join my team who have the same interests. Being physically fit, 100% reliable and able to provide me with personal care support. I have autism and sometimes my behaviour can be challenging but that shouldn’t stop me doing the things I love and leading an active life.

You will encourage me to learn life skills and gain independence but that’s something everyone needs at times. I ask for your patience, confidence and can see the value in small gains. You will follow coaching from my behaviour support person and are willing to help when needed we will get along just fine!

You will work with me and provide care and support, with my complex needs and behaviours that can challenge. These can be physical and emotional, so being resilient, open-minded, and non-judgemental is essential. If you have worked with individuals who have who have varying behaviours that are described as challenging, this could be the place for you! In addition, experience of those who have transitioned from an ATU setting to a supported living would be to your advantage.

Responsibilities

  • You will provide direct support when displaying behaviours to enable them to participate in a wide range of activities.
  • You will ensure good working practice including understanding and awareness of health and safety.
  • You will promote independence and develop life skills, whilst assisting with all tasks necessary to ensure positive life experiences.
  • You will work positively with other agencies, parents, carers, and other services to ensure person-centred approach.
  • You will contribute to the development of records and support plans and act as a Keyworker when required.
  • You will support and maintain a clean-living environment appropriate to meet his individual needs.
  • To participate in regular and ongoing training relevant the person you will support's needs.

Safer Recruitment and Diversity

SeeAbility safeguards and promotes the welfare of the young people and adults we support. Therefore, we collaborate with successful candidates to complete appropriate vetting checks prior to joining.

SeeAbility is committed to promoting equality, encouraging diversity, and embracing inclusion among our workforces. We want our workforce to be truly representative of all sections of society and the people we support.

Our Benefits

Your rewards

Training and Development

At SeeAbility, we fully support your training and development. You will start with an extensive Induction programme and throughout your probationary period you have face-to-face training, e-learning, and guidance to support you whilst in your new role.

Your continued development is important to us, therefore, SeeAbility offer the means to progress your career, your way! You will learn and have support in your role, and have the opportunity achieve professional qualifications - Care Certificate, QCF levels 2-5, which are funded by SeeAbility!

Your extraordinary opportunities

  • Leadership development academy and talent programme for the next steps in your career.
  • Fully paid essential training.
  • Funded professional qualifications – Care Certificate, QCF levels 2-5 available.
  • Annual excellence awards.
  • Long service awards and recognition.
  • Quarterly 1:1s: Opportunity to discuss your progress and your future.
  • We are a Living Wage Employer.
  • Free Winter Breakfast Club – January to March.

Your work-life balance

  • 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service).
  • Life events - Time off when you need it most.
  • Flexible working - We are up for anything that works for your team and the wider organisation.

Your money goes further

  • Discounts and cashback at hundreds of shops, restaurants, and activities.
  • Eligible for Blue Light Card discounts.
  • Save 10% on monthly bus travel.
  • Pay reviews and commitment to pay competitive rates.
  • Employer contributory pension scheme - Support and tools to help you make the right decisions about your future. 
  • Refer a friend and receive £600 (Support Workers to Deputy only).
  • Paid DBS and renewals.
  • Season ticket loans.
  • Cycle to Work Scheme.
  • Discounted mobile phone options.

Your wellbeing counts

  • Life assurance of two times annual salary.
  • Organisational Sick Pay Scheme after 6 months service starting at 2 weeks and increases with service up to 12 weeks at 3 years’ service.
  • Free 24/7 employee assistance programme for advice and support.
  • Free eye care vouchers.
  • Discounted gym membership.