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Job Role

Job Title: Regional Head of Operations

Location: Oxfordshire & Bucks

Salary & Job Type: £48,000 per annum and £3k car allowance, Full time, permanent, 37.5 hours

Sector: Charity, Health & Social Care

Scope of the Job

Are you looking to make a big impact and positive change on the lives of people with autism, learning disabilities and sight loss? We at SeeAbility feel privileged to work alongside approximately 250 people with disabilities and their families across the South of England. Established in 1799, SeeAbility is a specialist charity with a long heritage of enriching lives. But don’t be put off by our long heritage by thinking we are an out of touch charity, in fact we are half way through our ambitious 5 year strategy where we are focusing on innovation, a new engagement model, modernisation of our systems, and strengthening our specialisms.  The values of the organisation promote personalisation and inclusion with a focus on lifelong learning, whilst stimulating ambition and personal development.

We recognise that our goals face considerable hurdles with funding pressures and workforce challenges, but these drive us to be more creative in order to help people make their dreams a reality.  Reporting to our Executive Director of Operations, we are looking for a Regional Head of Operations to be that inspiration and driving force.  If you are highly ambitious, strategic leader and thinker and want to oversee the delivery of the highest quality support, then we are the perfect match for you. With a focus on improving and implementing best practice you will be responsible for the delivery of outstanding outcomes for the people we support, and provide strong leadership to the Managers and their teams in the region. We see inclusion and breaking down the social barriers that people with disabilities face day in, day out as part of our challenge, but not an insurmountable one: A challenge that we believe we can overcome, if you have the same focus, determination, and an understanding of what exceptional is, then we are a great match.

You will need a good track record of delivering on outcomes, both in terms of customer expectations and statutory requirements, but also in exceeding expectations by identifying creative and innovative solutions. Role modelling exemplary leadership for managers and colleagues is critical to our values and it is those values that drive every interaction.  If you’d like to be a part of out team and share our passion and ambition, we’d love to get to know you.  In return for your dedication, we offer a flexible, fun environment, a unique leadership development programme, and a wide range of benefits that can be tailored to how you live your life.  


Key Duties & Responsibilities

  • Provision of high quality, value for money services through the delivery of efficient commercial led practices
  • To regularly review and act on performance data and KPI’s to support decision making to continuously improve the services we provide
  • Where the service(s) are separately registered with CQC, you will apply successfully for registration as the Registered Manager and take responsibility for maintaining compliance with regulations. To ensure that the appropriate regulatory notifications are made where necessary.
  • Ensure services are delivered in accordance with appropriate risk assessments, complying with regulatory, statutory and contractual requirements for the time being in force.
  • Ensure all services that you are responsible for adhere to the overall organisational strategy and inform future planning
  • Ensure the delivery of the regions strategic business plan is consistent with local demands and priorities.
  • Be accountable for the monitoring, assessment and reporting of the quality of the services provided.
  • Be accountable for ensuring audit recommendations are monitored, reviewed and implemented
  • Ensure complaints are acted upon and actions are monitored, evaluated and implemented.
  • Ensure compliance with safeguarding policies, statutory requirements and local authority protocols to uphold SeeAbility duty of care.
  • Be accountable for safe working practices ensuring the availability of appropriate equipment and resources
  • Evaluate accident and incident reports to identify trends with action as appropriate.
  • To ensure the proper application of SeeAbility policies and standards
Our Benefits

Knowledge & qualifications

  • QCF Level 5 – Leadership and Management in Health & Social Care (or equivalent)
  • Demonstrable understanding and knowledge of the requirements of working in Health & Social care
  • Understanding of the requirements of the Care Quality Commission
  • A full, UK driving license


  • Senior management level experience within the social care sector
  • Experience of effectively managing change and delivering service improvements
  • Experience of collaborating with local Authorities, Commissioners, families and circles of support
  • Experience of working with people with learning disabilities
  • Exemplary leadership that develops high performing teams through a coaching and collaborative approach
  • Effective budget and resource management skills
Closing Date: 10th February 202

*Please note we a responsive employer and every application will be responded to