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Job Role

Job Title: Regional Head of Operations

Location: Oxfordshire & Buckinghamshire 

Salary & Job Type: £49,929 per annum and £3k car allowance, Full time, permanent, 37.5 hours

Sector: Charity, Health & Social Care

Scope of the Job

The Regional Head of Operations is a crucial part of our team that provides support to people with autism, learning disabilities and sight loss. We are looking for a highly ambitious, hands on, strategic leader to oversee the delivery of the highest quality support and care. You will also be responsible for the delivery of strategic growth and change whilst ensuring support to every person we support is exceptional. You will therefore need to have the strategic vision to drive growth and a passion and commitment to providing exceptional personalised support for adults with learning disabilities, autism and sight loss. This role will also support the setting up of new support for 10 individuals with autism/complex needs, so an understanding and knowledge of the principles of positive behaviour support and autism will be crucial.

Our passion is that we believe people we support need to be at the centre of their care and support, promoting their rights, inclusion, choice, dignity, diversity and to have opportunities in everyday life such as employment and relationships. Seizing on every local opportunity that will present itself coming out of lockdown,  maximising inclusion, independence, choice and control for the people we support will also play a big part in this role in terms of breaking down barriers that prevent us achieving our outcomes. 

You will therefore need to lead on regional developments and initiatives to not only meet all organisational and statutory requirements such as compliance with Care Quality Commission, but also exceed expectations by identifying creative and innovative solutions. You will also need to role model exemplary leadership for managers and employees to ensure standards of performance are maintained and our values are at the forefront of every interaction. If you think you are brave enough, and want to make positive changes for those around you we will be interested to hear from you. 

Key Duties & Responsibilities

  • Provision of high quality, value for money services through the delivery ofefficient commercial led practices
  • To regularly review and act on performance data and KPI’s to support decision making to continuously improve the services we provide
  • Where the service(s) are separately registered with CQC, you will apply successfully for registration as the Registered Manager and take responsibility for maintaining compliance with regulations. To ensure that the appropriate regulatory notifications are made where necessary.
  • Ensure services are delivered in accordance with appropriate risk assessments, complying with regulatory, statutory and contractual requirements for the time being in force.
  • Ensure all services that you are responsible for adhere to the overall organisational strategy and inform future planning
  • Ensure the delivery of the regions strategic business plan is consistent with local demands and priorities.
  • Be accountable for the monitoring, assessment and reporting of the quality of the services provided.
  • Be accountable for ensuring audit recommendations are monitored, reviewed and implemented
  • Ensure complaints are acted upon and actions are monitored, evaluated and implemented.
  • Ensure compliance with safeguarding policies, statutory requirements and local authority protocols to uphold SeeAbility duty of care.
  • Be accountable for safe working practices ensuring the availability of appropriate equipment and resources
  • Evaluate accident and incident reports to identify trends with action as appropriate.
  • To ensure the proper application of SeeAbility policies and standards


Knowledge & qualifications

  • QCF Level 5 – Leadership and Management in Health & Social Care (or equivalent)
  • Demonstrable understanding and knowledge of the requirements of working in Health & Social care
  • Understanding of the requirements of the Care Quality Commission
  • A full, UK driving license


  • Senior management level experience within the social care sector
  • Experience of effectively managing change and delivering service improvements
  • Experience of collaborating with local Authorities, Commissioners, families and circles of support
  • Experience of working with people with learning disabilities
  • Exemplarily leadership that develops high performing teams through a coaching and collaborative approach
  • Effective budget and resource management skills

*Please note we a responsive employer and every application will be responded to.










Our Benefits

We offer a comprehensive benefits package as follows:

  • 10 Volunteering opportunities 
  • Leadership Development Academy & talent programme 
  • Funded training and professional qualifications
  • Annual excellence awards and long service awards
  • 25 days holiday (plus bank holidays) increasing to 36 days with long service 
  • Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via ‘The Hive’ 
  • A competitive pension scheme
  • Interest free season ticket loans
  • Discounted mobile phone tariff with o2
  • Life assurance 2 x your annual salary
  • Free 24/7 access employee assistance program for advice and support
  • Competitive salaries that are reviewed annually
  • Eye care vouchers

For the full list of our extraordinary benefits please visit our website.